Frequently Asked Questions

What is KCIBS?

KCIBS is an AI-powered business outsourcing company that manages HR, payroll, procurement, compliance, and logistics for modern businesses using intelligent automation and expert support.

How does onboarding work?

We assess your business, set up systems, load your data, and activate services within 3-7 days. Our streamlined process ensures minimal disruption to your operations.

Do you offer custom pricing?

Yes. All services start from base pricing with custom quotes provided based on your business size, complexity, and specific requirements.

Is there a contract?

Yes, flexible monthly contracts are available. We work with you to find a contract term that suits your business needs.

Do you handle SARS compliance?

Yes, we handle all SARS compliance including PAYE, UIF, SDL, EMP201 and EMP501 submissions, and other regulatory requirements.

Can I track my business progress?

Absolutely! Through your secure client portal, you can track all processes in real-time, upload documents, view invoices, and communicate with our team.

Is the AI assistant available 24/7?

Yes! KCIBS AI is available 24/7 inside the website and client portal to answer questions, explain invoices, track services, help upload documents, book consultations, and generate support requests.